{"id":7006,"date":"2026-07-20T18:29:41","date_gmt":"2026-07-20T16:29:41","guid":{"rendered":"https:\/\/polyp.farm\/?page_id=7006"},"modified":"2026-07-20T19:14:15","modified_gmt":"2026-07-20T17:14:15","slug":"doa-guarantee","status":"publish","type":"page","link":"https:\/\/polyp.farm\/en\/doa-guarantee\/","title":{"rendered":"DOA &#8211; Guarantee \/ Garantie"},"content":{"rendered":"\n\n\n<style>\n  @import url('https:\/\/fonts.googleapis.com\/css2?family=Montserrat:wght@400;500;600;700;800&display=swap');\n  .pf-doa *{box-sizing:border-box;}\n  .pf-doa{\n    font-family:'Montserrat', sans-serif;\n    color:#0B0F17;\n    background:#F4F7FB;\n    --accent:#0D47A1;\n    --accent-light:#E7F1FB;\n    --blue:#0288D1;\n    --blue-light:#EAF4FB;\n    --green:#0D47A1;\n    --yellow:#0B0F17;\n    --red:#0B0F17;\n    --card:#ffffff;\n    max-width:1080px; margin:0 auto; padding:32px 24px 60px;\n  }\n  .pf-doa a{color:inherit;}\n  .pf-doa h1,.pf-doa h2,.pf-doa h3{font-weight:800; letter-spacing:-.01em;}\n\n  \/* LANGUAGE SWITCH \u2014 small, inline right next to the hero badge *\/\n  .pf-doa-badge-row{display:flex; 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gap:32px; align-items:center;\n    margin-bottom:36px;\n  }\n  .pf-doa-badge{\n    display:inline-flex; align-items:center; gap:6px;\n    background:var(--accent-light); color:var(--accent);\n    font-size:11px; font-weight:800; letter-spacing:.08em; text-transform:uppercase;\n    padding:7px 14px; border-radius:999px; margin-bottom:16px;\n  }\n  .pf-doa-hero h1{font-size:44px; color:#1a1f2e; margin-bottom:10px;}\n  .pf-doa-hero .pf-sub{font-size:19px; font-weight:700; color:var(--blue); margin-bottom:14px;}\n  .pf-doa-hero p{font-size:14.5px; line-height:1.7; color:#555; max-width:420px;}\n  .pf-doa-illustration{display:flex; align-items:center; justify-content:center;}\n\n  \/* CARDS *\/\n  .pf-doa-card{\n    background:var(--card); border-radius:18px; padding:28px 30px;\n    box-shadow:0 4px 20px rgba(30,40,60,.06); margin-bottom:22px;\n  }\n  .pf-doa-row{display:flex; align-items:flex-start; gap:20px; flex-wrap:wrap;}\n  .pf-doa-icon{\n    width:52px; height:52px; border-radius:50%; flex-shrink:0;\n    display:flex; align-items:center; justify-content:center;\n    background:var(--accent-light); color:var(--accent);\n  }\n  .pf-doa-icon.blue{background:var(--blue-light); color:var(--blue);}\n  .pf-doa-icon.yellow{background:var(--blue-light); color:var(--accent);}\n  .pf-doa-icon.red{background:#EEF0F3; color:var(--navy, #0B0F17);}\n  .pf-doa-icon svg{width:24px; height:24px;}\n\n  .pf-doa-card h3{font-size:15px; letter-spacing:.03em; text-transform:uppercase; margin-bottom:8px;}\n  .pf-doa-card p{font-size:14px; line-height:1.7; color:#555;}\n  .pf-doa-card p strong{color:#1a1f2e;}\n\n  .pf-contact-row{display:flex; gap:16px; flex-wrap:wrap; margin-top:14px;}\n  .pf-contact-item{\n    display:flex; align-items:center; gap:12px;\n    background:#F7F8FB; border-radius:14px; padding:10px 20px 10px 10px;\n    transition:background .15s ease;\n  }\n  .pf-contact-item:hover{background:#EFF1F6;}\n  .pf-contact-item .pf-doa-icon{width:40px; height:40px;}\n  .pf-contact-item .pf-doa-icon svg{width:18px; height:18px;}\n  .pf-contact-item .pf-contact-text{display:flex; flex-direction:column; justify-content:center;}\n  .pf-contact-item .pf-contact-text span{display:block; font-size:12px; color:#888; line-height:1.3;}\n  .pf-contact-item .pf-contact-text strong{font-size:14px; line-height:1.3;}\n\n  \/* TWO COLUMN GRID *\/\n  .pf-doa-grid{display:grid; grid-template-columns:1fr 1fr; gap:22px; margin-bottom:22px;}\n  .pf-doa-list{list-style:none; margin-top:14px;}\n  .pf-doa-list li{\n    display:flex; align-items:flex-start; gap:10px; font-size:14px; line-height:1.6; color:#444;\n    margin-bottom:14px;\n  }\n  .pf-doa-list li .pf-tick{\n    width:20px; height:20px; border-radius:50%; flex-shrink:0; margin-top:1px;\n    display:flex; align-items:center; justify-content:center; font-size:12px; font-weight:800;\n    background:var(--accent-light); color:var(--accent);\n  }\n  .pf-doa-list.yellow li .pf-tick{background:var(--blue-light); color:var(--accent);}\n  .pf-doa-list.numbered li .pf-tick{background:var(--blue-light); color:var(--blue); font-size:11px;}\n\n  \/* WARNING \/ NOTE BANNERS *\/\n  .pf-doa-banners{display:grid; grid-template-columns:1fr 1fr; gap:22px; margin-bottom:22px;}\n  .pf-banner{\n    background:var(--card); border-radius:18px; padding:22px 24px;\n    display:flex; align-items:flex-start; gap:16px;\n    box-shadow:0 4px 20px rgba(30,40,60,.06);\n  }\n  .pf-banner p{font-size:14px; line-height:1.6; color:#444;}\n  .pf-banner p strong{color:#1a1f2e;}\n\n  \/* CARRIER LIST *\/\n  .pf-carrier{display:flex; align-items:center; gap:16px; padding:16px 0; border-bottom:1px solid #EEF0F3;}\n  .pf-carrier:last-child{border-bottom:none;}\n  .pf-carrier-logo{\n    width:96px; height:52px; flex-shrink:0; display:flex; align-items:center; justify-content:flex-start;\n  }\n  .pf-carrier-logo img{height:100%; width:auto; max-width:100%; object-fit:contain; display:block;}\n  .pf-carrier p{font-size:13.5px; line-height:1.6; color:#555; margin:0;}\n\n  .pf-doa-meta{text-align:center; font-size:12px; color:#9aa0aa; margin-top:8px;}\n\n  @media (max-width:820px){\n    .pf-doa-hero{grid-template-columns:1fr;}\n    .pf-doa-hero h1{font-size:32px;}\n    .pf-doa-illustration{order:-1; margin-bottom:8px;}\n    .pf-doa-grid, .pf-doa-banners{grid-template-columns:1fr;}\n    .pf-doa-card{padding:22px 20px;}\n    .pf-carrier-logo{width:76px; height:42px;}\n  }\n<\/style>\n\n<div class=\"pf-doa\">\n\n  <!-- ===================== DEUTSCH ===================== -->\n  <div class=\"pf-lang-block\" data-lang=\"de\">\n\n    <div class=\"pf-doa-hero\">\n      <div>\n        <div class=\"pf-doa-badge-row\">\n          <div class=\"pf-doa-badge\">\u2605 Nur bei PolypFarm<\/div>\n          <div class=\"pf-lang-switch\">\n            <button class=\"pf-lang-btn pf-lang-active\" data-lang-btn=\"de\">DE<\/button>\n            <button class=\"pf-lang-btn\" data-lang-btn=\"en\">EN<\/button>\n          <\/div>\n        <\/div>\n        <h1>DOA-Garantie<\/h1>\n        <div class=\"pf-sub\">Bis zu 7 Tage \u201eLebendankunft&#8220;-Garantie!<\/div>\n        <p>Damit unsere Garantie f\u00fcr lebende Organismen g\u00fcltig ist, m\u00fcssen folgende Bedingungen erf\u00fcllt werden:<\/p>\n      <\/div>\n      <div class=\"pf-doa-illustration\">\n        <img decoding=\"async\" src=\"https:\/\/polyp.farm\/wp-content\/uploads\/2026\/07\/ChatGPT-Image-Jul-20-2026-06_26_30-PM.png\" alt=\"DOA-Garantie Verpackung mit Koralle\" style=\"width:100%; max-width:320px; height:auto;\">\n      <\/div>\n    <\/div>\n\n    <div class=\"pf-doa-card\">\n      <div class=\"pf-doa-row\">\n        <div class=\"pf-doa-icon\">\n          <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><path d=\"M3 11l18-5v12L3 14v-3z\"\/><path d=\"M11.6 16.8a3 3 0 1 1-5.8-1.6\"\/><\/svg>\n        <\/div>\n        <div style=\"flex:1; min-width:240px;\">\n          <h3>Aktivierung der Garantie<\/h3>\n          <p>Die Aktivierung muss am Tag der Zustellung innerhalb von <strong>3 Stunden<\/strong> nach Ankunft erfolgen. Bitte informiere uns daher innerhalb von <strong>3 Stunden<\/strong> nach Ankunft der Sendung unter:<\/p>\n          <div class=\"pf-contact-row\">\n            <a class=\"pf-contact-item\" href=\"mailto:office@polyp.farm\">\n              <div class=\"pf-doa-icon blue\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"14\" rx=\"2\"\/><path d=\"M3 7l9 6 9-6\"\/><\/svg><\/div>\n              <div class=\"pf-contact-text\"><span>E-Mail<\/span><strong>office@polyp.farm<\/strong><\/div>\n            <\/a>\n            <a class=\"pf-contact-item\" href=\"https:\/\/wa.me\/4367761001101\" target=\"_blank\" rel=\"noopener\">\n              <div class=\"pf-doa-icon\" style=\"background:var(--blue-light); color:var(--blue);\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><path d=\"M21 11.5a8.4 8.4 0 0 1-8.4 8.4 8.3 8.3 0 0 1-3.9-.9L3 21l1.9-5.7a8.3 8.3 0 0 1-.9-3.9A8.4 8.4 0 0 1 12.5 3a8.4 8.4 0 0 1 8.5 8.5z\"\/><\/svg><\/div>\n              <div class=\"pf-contact-text\"><span>WhatsApp<\/span><strong>+43 677 61001101<\/strong><\/div>\n            <\/a>\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n\n    <div class=\"pf-doa-grid\">\n      <div class=\"pf-doa-card\">\n        <div class=\"pf-doa-row\">\n          <div class=\"pf-doa-icon\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><rect x=\"6\" y=\"4\" width=\"12\" height=\"16\" rx=\"2\"\/><path d=\"M9 4V3a1 1 0 0 1 1-1h4a1 1 0 0 1 1 1v1\"\/><path d=\"M9 12l2 2 4-4\"\/><\/svg><\/div>\n          <div>\n            <h3>Voraussetzungen f\u00fcr die DOA-Garantie<\/h3>\n            <ul class=\"pf-doa-list\">\n              <li><span class=\"pf-tick\">\u2713<\/span> Die Ware wurde beim ersten Zustellversuch entgegengenommen.<\/li>\n              <li><span class=\"pf-tick\">\u2713<\/span> F\u00fcr die 7-Tage-Garantie ist eine aktuelle ICP-Analyse des Beckenwassers erforderlich (die nicht \u00e4lter als 7 Tage ist).<\/li>\n            <\/ul>\n          <\/div>\n        <\/div>\n      <\/div>\n      <div class=\"pf-doa-card\">\n        <div class=\"pf-doa-row\">\n          <div class=\"pf-doa-icon blue\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><rect x=\"2\" y=\"7\" width=\"20\" height=\"14\" rx=\"2\"\/><circle cx=\"12\" cy=\"14\" r=\"4\"\/><path d=\"M8 7l1.5-3h5L16 7\"\/><\/svg><\/div>\n          <div>\n            <h3>Es m\u00fcssen folgende Fotos eingereicht werden<\/h3>\n            <ul class=\"pf-doa-list numbered\">\n              <li><span class=\"pf-tick\">1<\/span> Das Tier in unge\u00f6ffneter Verpackung mit Wasser<\/li>\n              <li><span class=\"pf-tick\">2<\/span> Das Tier in unge\u00f6ffneter Verpackung auf dem Versandkarton mit sichtbarem Versandlabel<\/li>\n              <li><span class=\"pf-tick\">3<\/span> Falls erst sp\u00e4ter erkannt: Foto des Tieres im Aquarium<\/li>\n            <\/ul>\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n\n    <div class=\"pf-doa-banners\">\n      <div class=\"pf-banner\">\n        <div class=\"pf-doa-icon red\" style=\"flex-shrink:0;\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><path d=\"M12 9v4M12 17h.01M10.3 3.9L2.5 17a2 2 0 0 0 1.7 3h15.6a2 2 0 0 0 1.7-3L13.7 3.9a2 2 0 0 0-3.4 0z\"\/><\/svg><\/div>\n        <p>Keine Entsorgung der Tiere oder Verpackung ohne vorherige <strong>Genehmigung von PolypFarm.<\/strong><\/p>\n      <\/div>\n      <div class=\"pf-banner\">\n        <div class=\"pf-doa-icon blue\" style=\"flex-shrink:0;\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><path d=\"M12 16v-5M12 8h.01\"\/><\/svg><\/div>\n        <p>Es wird nur f\u00fcr Sch\u00e4den vor oder w\u00e4hrend des Versands gehaftet. Daher ist es wichtig bereits <strong>vor dem Auspacken<\/strong> Fotos der Besch\u00e4digungen zu machen.<\/p>\n      <\/div>\n    <\/div>\n\n    <div class=\"pf-doa-grid\">\n      <div class=\"pf-doa-card\">\n        <div class=\"pf-doa-row\">\n          <div class=\"pf-doa-icon yellow\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><polygon points=\"12 2 15 9 22 9.3 16.5 14 18.5 21 12 17 5.5 21 7.5 14 2 9.3 9 9\"\/><\/svg><\/div>\n          <div>\n            <h3>Wichtige Hinweise<\/h3>\n            <ul class=\"pf-doa-list yellow\">\n              <li><span class=\"pf-tick\">\u2713<\/span> Die Garantie erlischt bei Nichtannahme oder Verweigerung der Sendung.<\/li>\n              <li><span class=\"pf-tick\">\u2713<\/span> Ersatz erfolgt, wenn m\u00f6glich, durch gleichwertige Tiere.<\/li>\n              <li><span class=\"pf-tick\">\u2713<\/span> Ist kein Ersatz mit gleichwertigen Tieren m\u00f6glich, erhalten Sie ein Shop-Guthaben f\u00fcr zuk\u00fcnftige Bestellungen. Die Gutschrift f\u00fcr besch\u00e4digte\/tote Tiere erfolgt ausschlie\u00dflich als Shop-Guthaben!<\/li>\n              <li><span class=\"pf-tick\">\u2713<\/span> Versandkosten werden nicht ersetzt oder gutgeschrieben.<\/li>\n              <li><span class=\"pf-tick\">\u2713<\/span> Das Shop-Guthaben kann nicht f\u00fcr zuk\u00fcnftige Versandkosten verwendet werden.<\/li>\n            <\/ul>\n          <\/div>\n        <\/div>\n      <\/div>\n      <div class=\"pf-doa-card\">\n        <div class=\"pf-doa-row\">\n          <div class=\"pf-doa-icon\" style=\"background:var(--blue-light); color:var(--blue);\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><rect x=\"1\" y=\"7\" width=\"15\" height=\"13\" rx=\"1\"\/><path d=\"M16 11h4l3 3v6h-7v-9z\"\/><circle cx=\"5.5\" cy=\"20.5\" r=\"2\"\/><circle cx=\"18.5\" cy=\"20.5\" r=\"2\"\/><\/svg><\/div>\n          <div>\n            <h3>Ausnahmen &amp; Einschr\u00e4nkungen<\/h3>\n            <div style=\"margin-top:8px;\">\n              <div class=\"pf-carrier\">\n                <div class=\"pf-carrier-logo\"><img decoding=\"async\" src=\"https:\/\/polyp.farm\/wp-content\/uploads\/2026\/07\/United_Parcel_Service_logo_2014.svg.webp\" alt=\"UPS\"><\/div>\n                <p>Keine DOA-Garantie bei versp\u00e4teter (Lieferung nach 14 Uhr des urspr\u00fcnglich geplanten Liefertags) oder besch\u00e4digter Lieferung.<\/p>\n              <\/div>\n              <div class=\"pf-carrier\">\n                <div class=\"pf-carrier-logo\"><img decoding=\"async\" src=\"https:\/\/polyp.farm\/wp-content\/uploads\/2026\/07\/GO-Logo.png\" alt=\"GO! Express\"><\/div>\n                <p>DOA-Garantie gilt auch bei Versp\u00e4tungen oder Sch\u00e4den.<\/p>\n              <\/div>\n              <div class=\"pf-carrier\">\n                <div class=\"pf-carrier-logo\"><img decoding=\"async\" src=\"https:\/\/polyp.farm\/wp-content\/uploads\/2026\/07\/pickandorderlogopolypfarm.png\" alt=\"Pick &amp; Order\"><\/div>\n                <p>Keine DOA-Garantie f\u00fcr unsere Gro\u00dfhandel- \/ Pick &amp; Order-Angebote, Import- oder Transship-Angebote!<\/p>\n              <\/div>\n            <\/div>\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n\n    <div class=\"pf-doa-meta\">Stand: Juli 2026<\/div>\n\n  <\/div>\n\n  <!-- ===================== ENGLISH ===================== -->\n  <div class=\"pf-lang-block\" data-lang=\"en\" style=\"display:none;\">\n\n    <div class=\"pf-doa-hero\">\n      <div>\n        <div class=\"pf-doa-badge-row\">\n          <div class=\"pf-doa-badge\">\u2605 Only at PolypFarm<\/div>\n          <div class=\"pf-lang-switch\">\n            <button class=\"pf-lang-btn\" data-lang-btn=\"de\">DE<\/button>\n            <button class=\"pf-lang-btn pf-lang-active\" data-lang-btn=\"en\">EN<\/button>\n          <\/div>\n        <\/div>\n        <h1>DOA Guarantee<\/h1>\n        <div class=\"pf-sub\">Up to 7-day &#8222;Live Arrival&#8220; guarantee!<\/div>\n        <p>For our guarantee on live organisms to be valid, the following conditions must be met:<\/p>\n      <\/div>\n      <div class=\"pf-doa-illustration\">\n        <img decoding=\"async\" src=\"https:\/\/polyp.farm\/wp-content\/uploads\/2026\/07\/ChatGPT-Image-Jul-20-2026-06_26_30-PM.png\" alt=\"DOA guarantee packaging with coral\" style=\"width:100%; max-width:320px; height:auto;\">\n      <\/div>\n    <\/div>\n\n    <div class=\"pf-doa-card\">\n      <div class=\"pf-doa-row\">\n        <div class=\"pf-doa-icon\">\n          <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><path d=\"M3 11l18-5v12L3 14v-3z\"\/><path d=\"M11.6 16.8a3 3 0 1 1-5.8-1.6\"\/><\/svg>\n        <\/div>\n        <div style=\"flex:1; min-width:240px;\">\n          <h3>Activating the guarantee<\/h3>\n          <p>The guarantee must be activated on the day of delivery, within <strong>3 hours<\/strong> of arrival. Please notify us within <strong>3 hours<\/strong> of the shipment&#8217;s arrival at:<\/p>\n          <div class=\"pf-contact-row\">\n            <a class=\"pf-contact-item\" href=\"mailto:office@polyp.farm\">\n              <div class=\"pf-doa-icon blue\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"14\" rx=\"2\"\/><path d=\"M3 7l9 6 9-6\"\/><\/svg><\/div>\n              <div class=\"pf-contact-text\"><span>Email<\/span><strong>office@polyp.farm<\/strong><\/div>\n            <\/a>\n            <a class=\"pf-contact-item\" href=\"https:\/\/wa.me\/4367761001101\" target=\"_blank\" rel=\"noopener\">\n              <div class=\"pf-doa-icon\" style=\"background:var(--blue-light); color:var(--blue);\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><path d=\"M21 11.5a8.4 8.4 0 0 1-8.4 8.4 8.3 8.3 0 0 1-3.9-.9L3 21l1.9-5.7a8.3 8.3 0 0 1-.9-3.9A8.4 8.4 0 0 1 12.5 3a8.4 8.4 0 0 1 8.5 8.5z\"\/><\/svg><\/div>\n              <div class=\"pf-contact-text\"><span>WhatsApp<\/span><strong>+43 677 61001101<\/strong><\/div>\n            <\/a>\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n\n    <div class=\"pf-doa-grid\">\n      <div class=\"pf-doa-card\">\n        <div class=\"pf-doa-row\">\n          <div class=\"pf-doa-icon\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><rect x=\"6\" y=\"4\" width=\"12\" height=\"16\" rx=\"2\"\/><path d=\"M9 4V3a1 1 0 0 1 1-1h4a1 1 0 0 1 1 1v1\"\/><path d=\"M9 12l2 2 4-4\"\/><\/svg><\/div>\n          <div>\n            <h3>Requirements for the DOA guarantee<\/h3>\n            <ul class=\"pf-doa-list\">\n              <li><span class=\"pf-tick\">\u2713<\/span> The goods were accepted on the first delivery attempt.<\/li>\n              <li><span class=\"pf-tick\">\u2713<\/span> For the 7-day guarantee, a current ICP analysis of your tank water is required (no older than 7 days).<\/li>\n            <\/ul>\n          <\/div>\n        <\/div>\n      <\/div>\n      <div class=\"pf-doa-card\">\n        <div class=\"pf-doa-row\">\n          <div class=\"pf-doa-icon blue\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><rect x=\"2\" y=\"7\" width=\"20\" height=\"14\" rx=\"2\"\/><circle cx=\"12\" cy=\"14\" r=\"4\"\/><path d=\"M8 7l1.5-3h5L16 7\"\/><\/svg><\/div>\n          <div>\n            <h3>The following photos must be submitted<\/h3>\n            <ul class=\"pf-doa-list numbered\">\n              <li><span class=\"pf-tick\">1<\/span> The animal in its unopened bag, with water<\/li>\n              <li><span class=\"pf-tick\">2<\/span> The animal in its unopened bag, on top of the shipping box with the shipping label visible<\/li>\n              <li><span class=\"pf-tick\">3<\/span> If noticed later: a photo of the animal in your aquarium<\/li>\n            <\/ul>\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n\n    <div class=\"pf-doa-banners\">\n      <div class=\"pf-banner\">\n        <div class=\"pf-doa-icon red\" style=\"flex-shrink:0;\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><path d=\"M12 9v4M12 17h.01M10.3 3.9L2.5 17a2 2 0 0 0 1.7 3h15.6a2 2 0 0 0 1.7-3L13.7 3.9a2 2 0 0 0-3.4 0z\"\/><\/svg><\/div>\n        <p>Do not dispose of animals or packaging without prior <strong>approval from PolypFarm.<\/strong><\/p>\n      <\/div>\n      <div class=\"pf-banner\">\n        <div class=\"pf-doa-icon blue\" style=\"flex-shrink:0;\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><path d=\"M12 16v-5M12 8h.01\"\/><\/svg><\/div>\n        <p>We are only liable for damage occurring before or during shipping. It is therefore important to photograph any damage <strong>before unpacking.<\/strong><\/p>\n      <\/div>\n    <\/div>\n\n    <div class=\"pf-doa-grid\">\n      <div class=\"pf-doa-card\">\n        <div class=\"pf-doa-row\">\n          <div class=\"pf-doa-icon yellow\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><polygon points=\"12 2 15 9 22 9.3 16.5 14 18.5 21 12 17 5.5 21 7.5 14 2 9.3 9 9\"\/><\/svg><\/div>\n          <div>\n            <h3>Important notes<\/h3>\n            <ul class=\"pf-doa-list yellow\">\n              <li><span class=\"pf-tick\">\u2713<\/span> The guarantee is void if delivery is refused or not accepted.<\/li>\n              <li><span class=\"pf-tick\">\u2713<\/span> Replacement, where possible, is made with equivalent animals.<\/li>\n              <li><span class=\"pf-tick\">\u2713<\/span> If no equivalent replacement animal is available, you will receive store credit for future orders. Credit for damaged\/deceased animals is issued exclusively as store credit!<\/li>\n              <li><span class=\"pf-tick\">\u2713<\/span> Shipping costs are not refunded or credited.<\/li>\n              <li><span class=\"pf-tick\">\u2713<\/span> Store credit cannot be used towards future shipping costs.<\/li>\n            <\/ul>\n          <\/div>\n        <\/div>\n      <\/div>\n      <div class=\"pf-doa-card\">\n        <div class=\"pf-doa-row\">\n          <div class=\"pf-doa-icon\" style=\"background:var(--blue-light); color:var(--blue);\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><rect x=\"1\" y=\"7\" width=\"15\" height=\"13\" rx=\"1\"\/><path d=\"M16 11h4l3 3v6h-7v-9z\"\/><circle cx=\"5.5\" cy=\"20.5\" r=\"2\"\/><circle cx=\"18.5\" cy=\"20.5\" r=\"2\"\/><\/svg><\/div>\n          <div>\n            <h3>Exceptions &amp; restrictions<\/h3>\n            <div style=\"margin-top:8px;\">\n              <div class=\"pf-carrier\">\n                <div class=\"pf-carrier-logo\"><img decoding=\"async\" src=\"https:\/\/polyp.farm\/wp-content\/uploads\/2026\/07\/United_Parcel_Service_logo_2014.svg.webp\" alt=\"UPS\"><\/div>\n                <p>No DOA guarantee for late delivery (after 2pm on the originally scheduled delivery day) or damaged delivery.<\/p>\n              <\/div>\n              <div class=\"pf-carrier\">\n                <div class=\"pf-carrier-logo\"><img decoding=\"async\" src=\"https:\/\/polyp.farm\/wp-content\/uploads\/2026\/07\/GO-Logo.png\" alt=\"GO! Express\"><\/div>\n                <p>The DOA guarantee also applies in case of delays or damage.<\/p>\n              <\/div>\n              <div class=\"pf-carrier\">\n                <div class=\"pf-carrier-logo\"><img decoding=\"async\" src=\"https:\/\/polyp.farm\/wp-content\/uploads\/2026\/07\/pickandorderlogopolypfarm.png\" alt=\"Pick &amp; Order\"><\/div>\n                <p>No DOA guarantee for our wholesale \/ Pick &amp; Order offers, imports, or transshipment offers!<\/p>\n              <\/div>\n            <\/div>\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n\n    <div class=\"pf-doa-meta\">Last updated: July 2026<\/div>\n\n  <\/div>\n\n<\/div>\n<script>\n(function(){\n  var blocks = document.querySelectorAll(\".pf-lang-block\");\n  var buttons = document.querySelectorAll(\"[data-lang-btn]\");\n  function setLang(lang){\n    blocks.forEach(function(b){ b.style.display = (b.getAttribute(\"data-lang\") === lang) ? \"\" : \"none\"; });\n    buttons.forEach(function(btn){ btn.classList.toggle(\"pf-lang-active\", btn.getAttribute(\"data-lang-btn\") === lang); });\n    try { localStorage.setItem(\"pf_doa_lang\", lang); } catch(e){}\n  }\n  buttons.forEach(function(btn){\n    btn.addEventListener(\"click\", function(){ setLang(btn.getAttribute(\"data-lang-btn\")); });\n  });\n  try {\n    var saved = localStorage.getItem(\"pf_doa_lang\");\n    if(saved === \"de\" || saved === \"en\"){ setLang(saved); }\n  } catch(e){}\n})();\n<\/script>\n\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7006","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/polyp.farm\/en\/wp-json\/wp\/v2\/pages\/7006","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/polyp.farm\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/polyp.farm\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/polyp.farm\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/polyp.farm\/en\/wp-json\/wp\/v2\/comments?post=7006"}],"version-history":[{"count":9,"href":"https:\/\/polyp.farm\/en\/wp-json\/wp\/v2\/pages\/7006\/revisions"}],"predecessor-version":[{"id":7016,"href":"https:\/\/polyp.farm\/en\/wp-json\/wp\/v2\/pages\/7006\/revisions\/7016"}],"wp:attachment":[{"href":"https:\/\/polyp.farm\/en\/wp-json\/wp\/v2\/media?parent=7006"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}